Power outages can occur for a number of reasons.

When we need to perform routine maintenance or make repairs to the network or electrical assets, we have to turn the power off to eliminate the risk of electrocution. This is known as a planned outage.

Unplanned outages occur due to incidents such as a tree falling on power lines, or a car hitting a power pole, causing a fault. During a weather event, our teams are often dealing with multiple unplanned outages. During such events, sometimes we will postpone planned works to put crews onto unplanned outages, to retore power as quickly as possible to customers.

When you lose power, you can rest assured that our dedicated staff are working hard to get the lights back on.

For information about outages happening right now, visit the outage portal by pressing the button below.