Our offices and depots open to the public on Monday 13 September. If you’re planning on visiting, make sure you wear a mask and sign-in using the COVID tracer app.
We're moving to retailer billing On 1 October 2021 most customers will move to retailer billing. Following the rollover,...
The Lines Company (TLC) has donated $60,000 to seven local foodbanks to help struggling families hit by the latest COVID-19...
If you have an issue you would like resolved, please email us or give us a call on 0800 367 546. If you have an outstanding issue which you believe we have not handled in the best possible way, you can contact Utilities Disputes on 0800 22 33 40, or visit their website at utilitiesdisputes.co.nz. Utilities Disputes is a free and independent service for resolving complaints about utilities providers.
Faults/Outages
Aerial works in progress