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Kia ora King Country and Central Plateau

A welcome return to Alert Level 2 sees us back working in the community, following the COVID-19 guidelines.

Our offices and depots open to the public on Monday 13 September. If you’re planning on visiting, make sure you wear a mask and sign-in using the COVID tracer app.

More information on how we operate during COVID

Our role in the community is more than just an energy distributor.  We’re helping our community prosper and grow through the provision of reliable, safe energy.

We're here to help

If you have an issue you would like resolved, please email us or give us a call on 0800 367 546. If you have an outstanding issue which you believe we have not handled in the best possible way, you can contact Utilities Disputes on 0800 22 33 40, or visit their website at utilitiesdisputes.co.nz. Utilities Disputes is a free and independent service for resolving complaints about utilities providers.