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Retail billing FAQs

From late 2021 we will no longer send bills direct to customers.

Instead, energy users across the King Country and Central Plateau will receive just one bill from an electricity retailer of their choice, combining both lines and energy charges.

Check out our FAQs about retail billing for more information.


View FAQs 



Our role in the community is more than just an energy distributor.  We’re helping our community prosper and grow through the provision of reliable, safe energy.