Jump to content

Commercial connections

If you need a new commercial connection requiring less than 70kW, you'll need to work with us to get connected.

New commercial development

STEPS TO CONNECT

There are several steps to complete an application and get connected, you can check them out below and click on the link to complete your application form.

By connecting to, or owning an installation on, our network you agree to our STANDARD TERMS.

Connection bigger than 70kW?

 

If you require a connection that exceeds 70kW, you will need to follow the Large-scale connections process.

ELECTRICITY CUSTOMER CONNECTION PRICING

Depending on your project, we may need to invest in new or upgraded network assets to supply electricity to your development.

This may be in the form of assets dedicated to your development, or assets that supply multiple customers (new or existing shared assets) and require further investment to facilitate supply.

When there are wider network benefits to the upgrade (over and above getting you connected), costs of new, or of upgrades to existing, connections may be shared.

Find out more about our CONNECTIONS POLICY  and Pioneer Scheme Policy

 

TALK TO US

If you have any questions regarding your application, give our connections team a call on 0800 367 546

  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6

1 Apply online

Complete your application form online, this can be forwarded on to your electrician to help fill in the electrical requirements.

Before starting your application make sure you have the following details handy:

  • The site address details, lot and DP number.
  • Details of your nominated electricity retailer.
  • The name and contact details of your electrical contractor.
  • The contact details of the property owner.
  • The contact details of the person responsible for paying for the electrical connection.
  • Your electrical requirements (number of phases, fuse size, controlled load, and nominated capacity and load profile details). If you have it, a site plan can also be provided. Your electrician can provide these details.

2 Assessment

Your application will be assessed by one of our Network Engineers.

3 Approval & Capital Contribution

If approved, you will be sent your approval and Network Point of Connection to pass on to your electrician, you will also receive a Capital Contribution invoice which will need to be paid before your application proceeds. If more work is required to get the requested load to your boundary, this will be sent to our Project Managers to quote for you, once accepted, works are completed.

4 Connection created

We’ll then create your individual connection (ICP) and email your contractor and retailer letting them know so they can action things at their end.

5 Compliance

Electrician to confirm site is ready for us to attend and provide a Certificate of Compliance (COC) and Record of Inspection (ROI). You can book your ROI in with a TLC Electrician – just let us know).

6 Installation

Due to a change in ownership and renewed business contracts, as of 1 September 2025, The Lines Company can no longer install, replace or repair electricity meters.

Meter box installations, upgrades, replacements and fault investigations are now handled by your electricity retailer and their Metering Equipment Provider (MEP). In the TLC network area, the MEP is Intellihub.

If you need a new meter, a replacement or have a metering fault, please contact your electricity retailer directly. TLC is no longer the primary contact for this work.

Your retailer will arrange for their MEP (Intellihub) to carry out the necessary work.

There are three contractors operating in the TLC network area that are licensed to carry out this work for Intellihub. They are:

  • Hakaraia Electrical P 0273 632 568
  • Power 2 U Contracting Limited P 0274 486 353
  • Caskey Electrical P 0274 227 539
Complete your new connection application