This review resulted in a recommendation that we should move to time-of-use (TOU) pricing. We then undertook more consultation with the community and in October 2017 we decided to move to TOU pricing from late 2018 onwards.
Our Board is expected to announce an exact start date in December.
On 16 August 2016 The Electricity Authority announced a Market Performance Review of The Lines Company. TLC welcomed this review. Below are some useful links about the Electricity Authority Review and the purpose of it.
On 6 September 2016 the TLC Board launched an independent review of the service-based pricing approach that is currently in place. You can the view Terms of Reference here. Two high profile experts from the energy industry were chosen to lead the review: former chief executive of Orion (Christchurch’s lines company), Roger Sutton, and the leader of PwC’s Energy Markets Sector Group, Lynne Taylor.
Mr Sutton was later appointed to The Lines Company Board in September 2017.
View accompanying media release
Our service-based pricing review was released which recommended exploring an alternative pricing methodology (to TOU). The independent report with accompanying Board overview statement is available to view here Service Based Pricing Review.
April / May 2017
Customer focus groups were held in Otorohanga, Te Kuiti, Turangi, Ohakune, Mangakino and Taumarunui and were attended by 130 people. The purpose was to discuss the service-based pricing review report which came out in March and to obtain feedback on the recommendation to move to TOU pricing.
A TOU trial of 200 customers began as part of our pricing review and will run until March 2018. This enables us to test our systems and processes, and gather customer feedback on communications. More information on the trial can be found here Pricing Review: TOU Trial Information. To view our trial prices, please click here TOU Trial Pricing Schedule Effective 01 Oct 2017
Customer focus groups were held in Otorohanga, Te Kuiti, Turangi, Ohakune, Mangakino and Taumarunui. These were to provide an update on what TOU could look like and get feedback from our community.
Our Board confirmed TLC will move to TOU pricing in 2018. The decision on when in 2018 this change will happen will be announced following the December Board meeting.
Our Board confirmed that TOU pricing will ‘go-live’ on 1 October 2018. View accompanying media release