Faults and outages
From time to time, we may undertake scheduled maintenance and inspections of your lines, or experience intermittent faults. Our priority is to restore power as quickly and safely as possible.
Experiencing an outage?
If you have no power at all, only partial power available, the power supply is fluctuating, or there is a noise from your meter board, a outage may have occurred.
Information on current outages can be found below. This site is regularly updated. You can also sign up for text updates for the areas you are interested in.
If your property is the only one affected, check the fuses or circuit breakers in your fuse box, and check the mains switch.
To report a outage call our team on 0800 367 328. This is a 24-hour service.