• Customers
    • Customers

      • Becoming a Customer
      • Your Connection
        • Electricity Safety
        • Connecting & Disconnecting
        • Holiday Homes
        • Increasing & Decreasing Load (Capacity)
        • Landlords & Tenants
        • Medically Dependent
        • Trees
      • New Connections
        • Our Network Code
        • Terms of Service
      • Your Meter
        • Getting a New Meter
        • How to Read Your Meter
        • Meter Update
      • Your Bill
        • Your Account
        • Managing Your Bill
        • Understanding Your Bill
        • Pricing
        • Pricing Review
        • Load Control
        • Solar Installations (Distributed Generation)
  • Faults & Outages
    • Faults & Outages

      • Faults App
      • Faults Map
  • Community
    • Community

      • Connecting to our Community
      • Applying for Sponsorship
  • News
  • Careers
    • Careers

      • Current Opportunities
      • A Great Place to Work
  • About Us
    • About Us

      • Our Team
        • Our Board
        • Our Management
      • Our Investments
      • Disclosures
        • Annual Reports
        • Asset Management Plans
        • Default Price Path (DPP)
        • Federated Farmers Fact Sheet - Access
        • Information Disclosure
        • KCEPT Capital Distribution
        • Market Rebates
        • Pricing Methodology
        • Schedule of Prices
        • Statement of Corporate Intent
        • Terms of Service
        • TLC 2017 Discount Rules
        • WESCT Capital Distribution
      • Forms
      • Policies
  • Contact Us
    • Contact Us

      • FAQs
      • Talk to Us
383_01_WebBanner_1170x550_04
  • Customers

  • Becoming a Customer
  • Your Connection
    • Electricity Safety
    • Connecting & Disconnecting
    • Holiday Homes
    • Increasing & Decreasing Load (Capacity)
    • Landlords & Tenants
    • Medically Dependent
    • Trees
  • New Connections
    • Our Network Code
    • Terms of Service
  • Your Meter
    • Getting a New Meter
    • How to Read Your Meter
    • Meter Update
  • Your Bill
    • Your Account
    • Managing Your Bill
    • Understanding Your Bill
    • Pricing
    • Pricing Review
    • Load Control
    • Solar Installations (Distributed Generation)

How to Read Your Meter

Smart meters

The screen on your smart meter will change every 20 seconds to show lots of different sets of information including your load level right now, load for the current year, and load for the previous year. It will also show:

  • Your 24 hours consumption showing the total in kW hours (or units) since the meter was first installed.
  • Your daily consumption (showing the total units used between 6am and midnight) since the meter was first installed.
  • Your nightly consumption (showing the total units used between midnight and 6am) since the meter was first installed.

Our smart meters also have two small red lights on the front labelled Pulse 1 and Pulse 2. Pulse 2 flashes when we are load controlling. You can keep your load down by switching off unnecessary appliances when Pulse 2 is flashing.

Analogue meters

Analogue meters can have different types of meter dials. Some have ‘indicating’ dials while others use a ‘cyclometer’ register.

Always read dials from left to right and write down the number. Then subtract your previous meter reading from the current reading – the difference will be the number of units of electricity you have used.

call us
  • Contact Us
  • FAQs
  • Links
  • Privacy Policy
  • Terms of Use
All rights reserved. Copyright ©2018 The Lines Co.