It outlines our responsibilities to our customers, your responsibilities to us, bills and payment information, connecting and disconnecting from our network, our complaints process, metering equipment and communication processes. It also includes a full definition section if you’re unsure about the meaning of any terms or how they might be applied.
To read our Terms of Service please click here: Standard Terms of Service.
If you would like a hard copy, please visit our head office in King Street East, Te Kuiti.