If you’re new to our region, or you’ve just built a new home, commercial building or another installation which requires power, please fill out this form here. You will need to provide details of your address, certificate of title, electrician and builder (if applicable). You will also need to specify the temporary or final load required in kW which your electrician will need to advise you on.
Once your application has been assessed and approved, we’ll send you a Connection Agreement for you to sign and return to us. This contract will set out the agreed capacity level of electricity we will supply along our network.
Before your connection with us can be switched on, you will need to choose an energy retailer to supply electricity to you. The retailer will want to know the address details for the property you want to connect. If it’s in a new subdivision you might not know the street number yet, so you will need to use the Lot number and DP number from your property title.
A list of available retailers can be found here:
Once you’ve signed up with a retailer, they’ll send us a ‘Retailer Request’ to switch power on and our inspector will book a visit to your property. The TLC inspector will need to see your Certificate of Compliance (CoC) which proves all your wiring and electrical work meets safety standards before activating your connection. An invoice for this inspection and connection will be sent directly to you.
This paperwork process can take approximately 20 working days.